Customer Service

  • Customer contact model and service standards

  • Creating lasting first impressions

  • Building and maintaining rapport

  • Using positive language and tone of voice

  • Questioning

  • Active listening – including taking notes

  • Summarizing

  • Identifying the nature of customer complaints

  • Responding to customer complaints

Our Services

- Room Hiring 

- Career Support

- IT Support

- C.V Support

- Training

- Printing & Photocopying

Opening Hours

Mon - 09:30 - 16:30

Tues - 09:30 - 16:30

Wed - 09:30 - 16:30

Thur - 09:30 - 16:30

Fri    - 09:30 - 16:30

  • Facebook - White Circle
  • Instagram - White Circle

Contact Us

53 Watson Road,

Worksop

Nottingham-shire

S80 2BA

 

Tel: 01909 860047
Kirk@twrc.org.uk

Laura@twrc.org.uk

dennis.afflick@twrc.org.uk

© 2020 by Theworksopresourcecenter.